The ever-increasing scrutiny of working conditions continues to affect the retail industry. She has almost completely recovered from the pandemic. Yet with its reliance on hourly workers, its youthful workforce, its vulnerability to economic trends, its difficulties with hybrid work, and the revolution in customer experience brought about by online sales, retail presents challenges and opportunities that are similar in several industries.

COVID-19 has challenged the business environment to struggle and many mid-market companies are now fully focused on building greater resilience in their operations. Each company has its own long-term and short-term strategies aimed at success in each business segment. However, true resilience goes beyond short-term survival. In times of extreme economic challenges, it is important not just to overcome the crisis, but to take a break to re-adjust your business to the obstacles that stand in the way of achieving your goals.